Line and Staff Organisation - Kickoffall Info Hub

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Monday, November 18, 2019

Line and Staff Organisation


Staff and Line is the names of different types of functions in an organization. A "line function" directly contributes to the core work of an organization such as production, sales, and marketing. A "staff function" supports the functions of the organization with specialized advisory and support such as human resources, accounting, public relations, and the legal department. 
The conflict between line and staff
The conflict among line and staff workers are common in any organization. Staff workers complain that line workers avoid and ignore them and line workers complain that staff workers lack expertise in the organization's core work and distract them from doing actual work.
Line- staff conflict resolution methods:
  • Define the authority of line and staff very clearly
  • Give due consideration for both parties
  • Ensure Cooperation between line and staff

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